Privacy Policy

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our site, enquire about our human resources consulting services, or engage our staffing and workforce management solutions.

We aim to handle personal information responsibly and transparently in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and, where applicable, the General Data Protection Regulation.

Who We Are

In this policy, “we”, “us” and “our” refer to the business providing human resources consulting, staffing and workforce management services through this service. Our physical business address is:

Personal Information We Collect

The information we collect depends on how you interact with us. It may include:

• Your name, job title, organisation and business contact details when you make an enquiry or request our services.
• Information about your organisation, workforce requirements, staffing needs and human resources objectives.
• Information provided during consultations, proposals, service engagements or other business interactions.
• Candidate or worker information supplied for staffing, recruitment or workforce management purposes, such as employment history, qualifications, skills, availability and work preferences.
• Information contained in documents or records provided to us, including information needed to assess suitability for a role or deliver agreed services.
• Technical information about your use of our online platform, such as browser type, device information, approximate location, pages viewed and interactions with the site.

Where we collect sensitive information, such as health information, background information or other information requiring additional protection, we will only collect and handle it where permitted by law and where reasonably necessary for a stated business or staffing purpose.

How We Collect Information

We may collect personal information directly from you, from your organisation, from candidates or workers, through forms or enquiries submitted on our site, during consultations, or from publicly available and authorised third-party sources. Where appropriate, we may also receive information from clients, referees, professional networks, service providers or recruitment partners.

How We Use Personal Information

We use personal information only for purposes connected with our business activities and the reasonable expectations of the people concerned, including to:

• Respond to enquiries and provide information about our HR consulting, staffing and workforce management services.
• Prepare proposals, assess service requirements and manage client relationships.
• Identify, assess and match candidates or workers with suitable opportunities where relevant to our services.
• Deliver, administer and improve workforce management and consulting services.
• Verify information, manage compliance requirements and protect the integrity and security of our services.
• Maintain business records, manage payments and meet accounting, legal and regulatory obligations.
• Understand site usage, improve its content and maintain its security and functionality.

Lawful Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following lawful bases: your consent; the performance of a contract or steps taken at your request before entering into a contract; compliance with a legal obligation; and our legitimate interests, provided those interests do not override your rights and freedoms.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before consent was withdrawn or processing based on another lawful basis.

Disclosure of Personal Information

We may disclose personal information where reasonably necessary to provide our services or operate our business, including to:

• Clients and prospective clients involved in a staffing, recruitment or workforce management process, with appropriate authority and where permitted by law.
• Professional advisers, insurers, auditors and legal or regulatory authorities.
• Technology, hosting, data storage, payroll, screening and other service providers that support our operations.
• Other parties where you have authorised the disclosure or where disclosure is required or permitted by law.

We do not sell personal information. We require service providers that handle personal information on our behalf to apply appropriate confidentiality and security safeguards.

International Data Transfers

Some service providers or recipients may be located outside Australia or the European Economic Area. Where personal information is transferred internationally, we take reasonable steps to ensure that the recipient provides an appropriate level of protection and that the transfer complies with applicable privacy laws.

Cookies and Analytics

Our site may use cookies and similar technologies to remember preferences, support essential functionality, understand site usage and improve user experience. You can adjust cookie settings through your browser. Disabling certain cookies may affect how parts of our site operate.

Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide services, resolve disputes, maintain accurate records, meet legal or regulatory obligations and enforce agreements. When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Your Privacy Rights

Subject to applicable law, you may have the right to request access to personal information we hold about you, correction of inaccurate or incomplete information, deletion of information, restriction of processing, data portability, or objection to particular processing activities. You may also withdraw consent where processing is based on consent.

We may need to verify your identity before responding to a request. Some requests may be refused or limited where permitted or required by law. You may also lodge a privacy complaint with the Office of the Australian Information Commissioner or another relevant supervisory authority.

Children’s Privacy

Our services are directed to businesses, workers and job seekers and are not intended for children. We do not knowingly collect personal information from children without appropriate legal authority or consent.

Privacy Enquiries and Complaints

If you have a question, access request, correction request or complaint about our handling of personal information, you may write to our privacy team at:

We will review and respond to privacy complaints within a reasonable period and will work with you to resolve concerns fairly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations. The updated policy will be published on our site, and your continued use of our site or services after an update may be subject to the revised policy.